OLDABOUT
logo

OUR MISSION STATEMENT

TO OUR CLIENTS:

Volunteer Properties is a team of highly motivated property management professionals in the growing Middle Tennessee/Kentucky region. Our mission to our clients is to provide the highest quality service and expertise to a wide range of residential and multi-family real estate owners and investors. We maximize rental income by controlling costs and overseeing high-return capital improvements, revitalizing communities and making their properties the most sought after places to live.

TO OUR RESIDENTS

Our foundation, built from tradition and old-fashioned hospitality, allows us to provide our residents with the comfort and courtesy that we would offer our own family. We are committed to enhancing the lifestyle of every individual and family that comes though our doors.


TO OUR EMPLOYEES

Volunteer Properties prides itself on our belief to grow, invigorate, and empower our employees. We enable them to become true leaders in their field and develop a culture that promotes personal development, success, and collective contribution to the greater good. Invested employees create the passionate environment that allows for exceptional performance so that we can best serve our residents and investors, the same.


ABOUT US

Who we are as a company has everything to do with our family’s history, where it all began, and who paved the way for Volunteer Properties to be one of the premiere property management companies in Middle Tennessee.

Our family’s history in this industry goes back to 1951 when our grandfather Randall Phillips started Phillips Builders, a local construction company. Randall’s sons Randy and Eddie became partners of the company and helped establish the company’s foothold in Nashville’s building industry. In 1986, the company was sold to Beazer Homes.

VOLUNTEER PROPERTIES GETS ITS START

Randy Phillips, together with his brother Eddie, sister Kathy, and father Randall built several apartment complexes during the late 1970’s and into the early 1980’s, before purchasing two properties in the 1990’s. Randy began managing the properties, which remained owned by the family today – Piccadilly Apartments, Concord Village Apartments, Nottingham Apartments, and South Brook Apartments.

In 1992, Randy started Volunteer Properties, a property management company located in Goodlettsville, TN, just outside of Nashville. Over the years, Volunteer Properties expanded and has become entrenched across communities throughout Tennessee, becoming a proud member of several associations while sponsoring many local events and functions.

Randy’s daughter Jessie Phillips began to take an interest in property management and took a role with the company as a leasing agent for Piccadilly Apartments. After several years there, Jessie moved into an Assistant Manager position at Nottingham Apartments before returning to Piccadilly Apartments as the Community Manager.

In 2014, Jessie became the company’s President upon the former President’s departure, worked directly under her father and gaining the management experience that she would one day need to lead the company.

TODAY 

As the Owner and President of Volunteer Properties, Jessie provides comprehensive asset management services to an expanding portfolio of residential properties across the mid-Southern United States. Having grown up in the family business, founded by her father in 1992, Jessie began her career as a leasing consultant and quickly established herself as a top performer. After completing her bachelor’s degree at the University of Tennessee - Knoxville, Jessie continued to move up through the ranks, gaining valuable experience in best practices at every level of the organization before taking the helm in 2014. Under Jessie’s leadership, the company broadened its services to include fee-managed properties while ensuring the original four communities were well-maintained and fully occupied. Since making that decision, the company has experienced steady growth year over year and now has a client base spanning both coasts. Most recently, Jessie added full-scale renovation to her list of accomplishments, successfully transforming an outdated 84-unit property into a modern, highly desirable community attracting high-quality tenants.


As an experienced affiliate broker with CAM and ARM professional certifications, plus ongoing participation in both national and local industry associations, Jessie stays abreast of real estate trends and effectively combines asset management expertise with her family’s legacy of hospitality. At all levels within the company, she has instilled a top priority on delivering outstanding service to all stakeholders, resulting in long-term affiliations with numerous owners, investors, employees and even residents. Jessie prides herself on transforming Volunteer Properties into a ‘one stop shop’ for all aspects of property management, and she continues to measure success by surpassing expectations – not just meeting them. 


EXPLORE OUR FEATURED PROPERTIES

Share by: